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LG G5 Common Problems and Fixes

The Korean smartphone giant released its flagship device LG G5 few months ago. The LG G5 is indeed one of the best smartphones that money can buy as of now. It comes with a beautiful design and super powerful hardware. While most of the LG G5 users are happy with what they have, things didn’t go well with some others. Similar to most of the flagship devices, there are a couple of LG G5 users with their own set of problems with the phone. They LG G5 complaints are simply increasing the number of pages on the tech forums. I have been digging around the tech forums to find the LG G5 common problems and fixes for them. They are quite a few LG G5 common problems and some of them can  be resolved with the workarounds. Here in this post, I will be listing the LG G5 common problems and how to fix them.

LG G5 Common Problems and Fixes

Note: Whether it is LG G5 or any other major flagship smartphone, they tend to have some problems due to firmware glitches and early releases. Some of these or most of these problems can be resolved with a firmware update. In case, you think the device has a hardware fault, kindly ask for the replacement.

Some of the LG G5 common problems are backlight bleed and blooming issue, missing app drawer issue, fast charging is not working issue, Notification LED not working, battery draining issue, Bluetooth issue, map consistently pausing issue, brightness and contrast issue, Bluetooth connectivity issue, Boot loop issue, etc.

LG G5 Common Problems and Fixes

As I said earlier, some of the LG G5 problems could be because of bugs in the OS or the firmware and that should be fixed with an update. In case the problem is because of faulty hardware such as Boot loop issue, you may want to contact the LG service center for a replacement.

Another hardware-related issue could be the backlight bleeding and blooming issue. Some of the users have reported that device has an unacceptable level of backlight bleeding along with a not clear picture or blooming display when they touch the display. If the issue goes out of control, you should visit the LG service center and get your device replaced or repaired.

For this post, let’s see which are the common LG G5 problems can be fixed and how to do it.

Fix Bluetooth Connectivity Issue 

Bluetooth connectivity issues in the LG G5 are one of the commonly reported issues. Some users have reported that they are unable to pair their phone with more than one Bluetooth device. If you want to pair to a Bluetooth headset, you may need to unpair or deleted all the previously paired devices and repair with the new device to connect to it.

This can be firmware glitch or also could be a temporary issue. To fix this, first thing you should do is:

Restart LG G5: A quick restart at times can fix the problem if it is a temporary one. So, restart LG G5 and see if it resolves the issue.

Force Stop and Clear Cache: The next step is to force stop LG G5 Bluetooth app and clear the cache data. Here is how to do it.

Tap on Settings and go to Application Manager.

Tap on the All tabs to display all the app.

Select Bluetooth app.

Tap on Force Stop.

Next, tap on Clear cache data and Clear Bluetooth data.

Restart LG G5 and try to pair with other Bluetooth devices.

LG G5 Battery Draining Issue

Now the poor battery life problem in the LG G5 shouldn’t surprise as it has been found to provide not so impressive battery life. However, if your LG G5’s battery is draining faster than average, then you may need to look into the issue.

If you have bought a new LG G5, then the device’s battery will drain fast as it has to download updates for the first time when connected to the internet. If not try any of these tips.

Tips to reduce LG G5 Battery Usage:

Turn off Always in Display – Go to Settings, tap on Display and turn off Always-on Display option.

Reduce Screen Brightness – Go to Settings, Display, tap on Screen Timeout and adjust the screen brightness according to your need. The lower, the better.

Turn on Power Saving Mode – Go to Settings and turn on Power Saving mode in Battery and Power Saving section.

Uninstall the Culprit App – You may have an app using all the juice of your phone. Go to Settings >> Battery and Power Saving >> Battery Usage. Find the app that is using more than required juice and get rid of it.

Check for Update – At times the OEMs release update for their device in case, they find a fix for a bug. Check your LG G5 for the pending updates and download if any available.

Notification LED Not Working Issue

LG G5 comes with a notification LED, which lights up whenever you have notifications such as missed calls or new text messages. However, some users have reported that Notification LED does not work all the time. It works with the default apps or pre-installed apps but does not light up for third-party app notifications.

There seems to be no go to fix for this problem as this could be a device specific issue and might get resolved in a future update. As a workaround, you may try the Light Flow Lite App in the Google Play store to get more control over the LED notification settings.

Also, make sure that you have turned on LED notification with correct settings. GO to Settings >> Sound > Notification LED and check the settings.

No App Drawer in LG G5

If you are an LG G5 owner, you would have noticed that the LG G5 does not have an app drawer by default. Because of this, whenever you install a new app, it appears on the home screen. In case you want to add App drawer back to LG G5, here is how to do it.

Add App Drawer in LG G5

To do this, go to Settings >> Display >> Home Screen >> Home and tap on EasyHome. Now if you go back to the Home screen, you can see the App drawer, but the app font will look much bigger now.

Install LG Home 4.0 – Open LG SmartWorld App in your phone which comes pre-installed. Search for LG Home 4.0 and install it. This will surely bring back the App drawer without any problem.

You can also install third-party Android launchers as an alternative.  There are some good Third-party launchers that you can try. Try Google Now Launcher to begin with.

Fast Charging Not Working As Fast

LG G5 comes with a feature called fast charging which allows you to charge the phone 80% in just 30 minutes. As it comes with a Quick Charge 3.0 standard, this figures don’t look exaggerated. However, some users have reported their LG G5 fast charging is not working as it should work. If your LG G5 isn’t charging as fast it should, try these tips.

Note: You can swipe down the notification panel to see a fast charging notification. If there is no notification, try these tips.

Don’t use Device While Charging – Never use your phone while it is charging. Using your phone while charging will definitely reduce the charging speed.

Also, make sure your charger is Quick Charge 3.0 supported ( obviously it should) and also check it for any hardware fault. Faulty charges can also reduce the charging speed.

Factory Reset LG G5

When nothing seems working for you, the last thing you could try is factory reset LG G5. At times, a factory reset can  resolve several issues, though you will lose your data after a Factory Reset. Here is how to Factory Reset LG G5.

Note: Before trying to Factory Reset LG G5, take complete backup of your personal data.

Go to Settings >> General >> Backup and Reset >> Factory Data Reset and tap on Reset Phone.  Tap on Delete All and at last tap OK.

25 COMMENTS

  1. I just got a brand new LG G5 yesterday, barely used it… It froze on me and restarted. Thought it was all good but then it happened again… Then the screen turned green and had some code on it and it didn’t turn off…

    • DA I am having the same issue here initially I couldn’t get the phone on after charging it for a few hours. The next day it did turn on but just to crash soon after while using the internet. My last LG4 was with me 2 years no problems but it seems the new LGG5 continuing with the same problem the LG4 suddenly had, freezing. Such a let down… The camera was sweet but this phones just too unreliable.

  2. Reseat the base module fixes most of the glitches. Maybe go to your carrier display model and switch it out with no one looking of course and BTW the bases have a radio module for connectivity so they are specific to each carriers model. Fixed no connection to network issue for me too.

  3. My LG G5 would not turn on a few days after purchase. Purchase was made outright. When getting the phone back from LG warranty (some 6 weeks after purchase), the sim card tray was gone….. I called LG and they transferred me to Best Buy where I purchased the phone. I cannot get any help from the store where I purchased or through LG directly.
    Do yourself a favor and don’t buy this phone. LG are not a company that deserves loyalty or your hard earned cash.

  4. I had the same issue with Sprint LG G5. I bought it in April 13 the from Best Buy. It started to reboot 3 times at first and got real hot before it started rebooting. I took it to Sprint repair center where they suggested to do a factory reset. I told them I can do that. But before I was able to do a factory reset, it finally died. Sprint didn’t want to replace the phone since I didn’t have insurance. I might have to send it to LG for warranty repair which will take 9 business days. Do not buy the LG G5..

    • Looks like you should give sprint the boot. T-Mobile covers the warranty for the first year. Basically everything is covered except water and screen damage.

  5. I bought an lg g5 just over 24 hours ago and it has restarted and/or shut down on it’s own roughly 10 times already. It seems to be whenever I go to update chrome. Any resolutions for this problem?

  6. Third time with this phone. Goes into a boot loop, restarts on its own, and now is dead. Need a replacement. Lost data. This phone is messed up.

  7. Hello I bought the lg g5 about a month ago and its been having this problem where I don’t hear nothing no calls or ringtone nothing at all what should y’all suggest

  8. Got my G5 Wednesday to replace a G3 that had become stuck in boot loop/died. 1 day later, my G5 restarts 3 times and dies completely. It’s nice to know it wasn’t something I did, but now I don’t know if I should replace with another G5 or ask for something else.

  9. I just got mine a few days ago. My issue is, when making voice calls, I can hear the caller, but they can’t hear me…. Any suggestions?

  10. On my second one and still suffer with slow WiFi at home . Starts at 72mbs and drops to 28 or less within minutes. Tried all the usual fixes still does it. May be my router ? but our other WiFi devices are all ok.

  11. Im quite unhappy with this phone. Idk if its the phone or the company im with but my phone restarts alot, all my notifications are late, im getting my texts late.. Like not just hours.. Days late.. My battery falls out all the time, from it just being in my pocket.. Or my purse or even when i unplug it. And its super fragile.. Ive had it for less than a month and theres dents in the side from just being in my purse..
    I figured out that the restarting problem stopped when i took the finger print scanner out.. But other than that.. Idk what to do.

  12. I got an LG G5 and it worked fine for about 4-6 weeks. One day I was sending my husband a text, I put it down on my desk at work , picked it up and it had a black screen. I tried to charge it but it wouldn’t charge and got really really hot. Was afraid it would blow up so I unplugged it from the charger. I got a replacement in the mail because of the warranty but they are acting as if I got it wet. I didn’t. Anyone else have this problem?

  13. Had an LG G4, no issues with it until one day it had the black screen boot issue. Sprint was awesome enough to give me a loaner phone since I use my phone for business.
    I received my LG G5, which was supposed to be an “upgrade” and it is by far the worst phone I have ever used. I cannot get it to link up with sound in my truck via bluetooth, it drops calls like crazy and the graphics suck. Cannot stress enough DO not waste your time on this phone. Highly disappointed. 😒

    • I just want to say that cant be true. I am here searching forums for an answer because my G5 started boot-looping out of nowhere today. (I have only had it for a month). Once the problem started I put it into safe-mode, deleted a few third-party apps and it was fine for an hour before it started back boot-looping HARD!

  14. I got a new LG G5 tonight and was just getting it set up. One of the updates from hard-bricked the phone. It was supposed to restart and just shut off, forever.

    Will bring it back and get another one tomorrow. After reading the comments here, I’m a little concerned.

  15. Hi’. .Got problem with my LG G5, it keeps froozen or stuck with the Message of firmware update but it will not update even i keep it open for few hours. . .the i need to remove the battery to shutdown the Phone but everytime i opened it sama Message on screen still appeared. What should i Ned to do? Tnx

  16. ive had my phone for a about a year now and it says somethings wrong with my module. my phone just shut off and then when i tried to turn it back on this thing popped up and said INSERT A SUPPORTED MODULE TO TURN YOUR PHONE ON. im really confused can anyone help or know about this

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