Home How To Fix Start Menu & Cortana Not Opening in Windows 10

Fix Start Menu & Cortana Not Opening in Windows 10

Windows 10 was released as a free upgrade for all the genuine Windows 7 and Windows 8.1 users. The users had the option to either upgrade their PC to Windows 10 without wiping out everything from their PC or make a fresh install of Windows 10. Users who didn’t want to lose all their files and programs upgraded their PC to Windows 10. However, some of the users who have upgraded to Windows 10 have reported some issue with the start menu such as the Start menu doesn’t appear, etc. So, in this post, I will be listing few fixes t to fix the Start Menu not working issue in Windows 10.

Fix Start Menu Not Working Issue in Windows 10

Microsoft re-introduced the Start Menu with the launch of Windows 10 which was last seen in Windows 7. Start Menu was one of the most requested features after the launch of Windows 8 which came with Start screen leaving no option for Start Menu.

Now with Windows 10, the users have the option to Keep Start menu or get the Start screen in tablet mode which is good for touch enabled devices. The tablet mode can be accessed from the Action Center.

Coming back to the topic, users who have upgraded to Windows 10 have been facing some issue with their Start menuStart Menu & Cortana is not opening issue. So, if you are facing a problem with start Menu or the Cortana and are unable to get it working, here we have few quick fixes to fix this issue.

Fix Start Menu Not Opening in Windows 10

Fix 1:  Use PowerShell / Command Prompt to Fix Start Menu Issue

For the fix, all you have to do is copy and paste the given lines of command in Windows 10 PowerShell window.

To open Powershell, press Windows Key + R. Type PowerShell in the run dialogue box and hit enter.  Alternatively, you can also access PowerShell from Start menu. Click on Start button and type PowerShell in the search bar. Click and open Powershell from the results.

Run PowerShell as Administrator in Windows 10

[alert color=”red” icon=””]Note: Create backup of your app data saved in Modern apps.[/alert]

[alert color=”red” icon=””]Note:  Run PowerShell as Administrator.[/alert]

Next, in the PowerShell window, copy and paste the following line of commands.

[box title=”Copy Paste the below command:”]Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}[/box]

Fix Start Menu Not Opening in Windows 10 PowerShell command

After entering the command hit enter to execute it and let the process to finish successfully. If the command has been executed properly, you should be able to see your Start menu again, and the Start Menu in Windows 10 should be working again. No progress? Proceed with the second fix.

Start Menu Working Again in Windows 10

Didn’t work? 

You may try deleting the Tiledatalayer folder in your C drive and later run the command. Begin with deleting the TileDataLayer folder in your C drive. You can find the tile data layer at C:\Users\youruseraccount\AppData\Local\TileDataLayer. Once you have deleted the folder, the next step is to run the given command in the PowerShell.

Note: While deleting the folder, if you get an error saying the file cannot be deleted because some other program is using it, then you need to kill the process from the task manager.

Open Task manager (press Ctrl + Shift + ESC) and click on the Service tab.

Next, search for StateRepository. Right-click on StateRepository and select Go to Details. Now you will see svchost.exe pre-selected. All you have to do is click on “End task” button at the bottom to kill the process.

Once the process has been killed, try to delete the Tiledatalayer folder.

Fix 2: Create New Administrator Account to Fix the Issue

At times creating a new account with administrative rights or privileges can help you in fixing this error. There is no clear explanation for why this would work, but it has worked for some. Hence, you should give it a try.

Creating a new user account with administrative privilege is easier than thought. Go to Settings, click on Accounts, and click on Family and Others.

Click on “Add someone else to this PC”. Now you can either add a Microsoft account or create a new Local account. Once the account has been created, click on the newly created account and select “Change Account Type” and add administrative right to your newly created account.

Now log out from the current account and log-in using the newly created account. Press Ctrl + Alt + Delete key and select Switch user or Logout. Now login with your newly created account. If not, restart your PC and log in with your new account. This should fix Start menu not working issue in Windows.

Fix 3: Delete / Disable Anti-Virus

If the above method didn’t work for you then you may try temporarily disabling your Anti-Virus. If that also didn’t work, you may try completely uninstalling the Anti-Virus. Once it is uninstalled, restart your PC to see if the Start menu issue has been fixed. Also, disable your Firewall from the settings. If you have more than one Anti-virus installed, keep only one and uninstall rest all of them.

Fix 4: Reset to Fix Start Menu Issue

In most of the cases, the above-given fixes should fix the issue for you. However, if nothing seems working, you may try to reset your PC from Recovery options. Go to Settings, click and open Update and Security. Next, click on the Recovery tab and you will see a “Choose an option” window.

Now here you have two options “Keep my Files” – this remove apps and settings bit keeps your personal files and “Remove everything” – Remove all of your personal files, apps, and settings.

You should proceed with Keep my Files options if you don’t want to lose your files. Once the PC has been reset, you should be able to get your Start menu working.

Do let us know if you any of the above methods worked for you or if you have any other alternative to fix this issue.


  1. This is nothing more than what has already been posted by a dozen other websites.
    None of these fixes helped me. I even tried a few more.

    Still no answer for so many, only the rehashing of these ideas that don’t work for many who have been having this problem.

    • Hi Richard,

      Did you try deleting the Tiledata layer folder? You can find it here >> C:\Users\youraccountname\AppData\Local\TileDataLayer

      Once you have deleted the folder, try running the command from PowerShell again and see if this fixes the issue.

      Also, try to disable your firewall and anti-Virus to see if that is causing the error.

  2. I just copied the TileDataLayer\ catalogue from a user account that is okay to the user account that is corrupted.

    (Trust me…. It is a good idea…. I known 😉

    P.s You will probably lose some shortcuts …

    • Have tried all methods including this… been a few months now. still looking for a proper way to fix this :/

  3. I have been searching for an answer for two days. Finally here I found the answer to my question. Thank you very much buddy

  4. Hi there
    I was looking for two days to solve the problem with my menu start. Finally I found it here. I thank you very much. God bless
    Ali Sayyar

  5. I have tried doing your step of deleting the Titledatalayer folder however when i end the task of the pre-selected svchost.exe and try to delete the Titledatalayer folder i am being told that it is used by another program. I went back to StateRepository and then to details and it brings up another pre-selected svchost.exe which i then end the task and go to delete the Titledatalayer folder which brought up the same message that it is being used by another program. I have repeated this process 10 times hoping that i will finally end the task which is prohibiting me from deleting the Titledatalayer folder. I finally and realized that each time i went out of and back into the task manager that another svchost.exe was added and that it will be an unending process to delete the Titledatalayer folder. Now what should I do to continue with your fix?


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